Privacy Policy
SILO Wireless respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website anonymously without giving us any information about yourself. When we do need your personal information to provide services that you request, this includes any information submitted to our ordering forms, registering a product or subscribing to our mailing lists, SILO Wireless will use this information to notify you of product upgrades, special offers, and company updates. The information you share with us will be used internally to help us understand your current and future needs. This policy describes how we collect and use your personal information.
If you wish to update or remove your personal information held by us, contact us by email at info@silowireless.com.
Information Collection
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, other information when needed to provide a service you requested.
When you browse our websites, you do so anonymously. We don't automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information. Like many other commercial websites, the SILO Wireless website may use a standard technology called a "cookie" to collect information about how you use the site. Please go to "Cookies, Web Beacons and Tracking” below for more information.
SILO Wireless collects personal information when you register with SILO Wireless for a SILO Wireless consult, when you use certain SILO Wireless products or services, when you participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a contest or promotion, or when you submit your personal information to SILO Wireless for any other reason. From time to time, SILO Wireless receives personal information from business partners and vendors. SILO Wireless only uses such information in accordance with this Policy and applicable laws.
Notice
When personal information is collected, we will inform you at the point of collection the purpose for the collection. SILO Wireless will not transfer your personal information to third parties without your consent, except under the limited conditions described in the section titled "Information Sharing and Disclosure".
If you choose to provide us with your personal information, we may only transfer that information, within SILO Wireless. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
Options
We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you indicate that you do not consent, for instance by emailing info@silowireless.com. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your direct consent before we use your information for purposes other than the purpose for which it was submitted.
Cookies, Web Beacons and Tracking
SILO Wireless may collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on SILO Wireless web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "click stream data." We use this data to analyze trends and statistics and to help us provide better customer service.
A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of SILO Wireless' website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and in helping users reach that information. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.
SILO Wireless’ web site may also use web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across our Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us. These web beacons usually work in conjunction with cookies.
If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of SILO Wireless' website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website, except access to certain of SILO Wireless' web pages may require a login and password.
How We Use Information Collected
SILO Wireless uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about, and to better understand your needs and provide you with better services. We may also use your information to send you direct marketing information or contact you for market research.
Merger and Acquisitions
Circumstances may arise where, whether for strategic or other business reasons, SILO Wireless decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is SILO Wireless' practice to seek appropriate protection for information in these types of transactions.
Information Sharing and Disclosure
Your personal information is never shared outside SILO Wireless without your permission, except under conditions explained below. Inside SILO Wireless, data is stored in controlled servers with limited access.
SILO Wireless may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of SILO Wireless to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use or in urgent circumstances, to protect personal safety, the public or our websites.
Your Ability to Review and Delete Your Account and Information
If you are a registered SILO Wireless account user, you may request an update or deletion of your personal information held by us by sending an email to: info@silowireless.com.
Data Security
Your SILO Wireless account information is password-protected for your privacy and security. SILO Wireless safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, SILO Wireless uses industry-standard SSL-encryption (128 bit secure socket layer) firewalls and security systems to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Children's Privacy Protection
Our websites do not target and are not intended to attract children under the age of 13. SILO Wireless does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
Third Party Sites
SILO Wireless' website may contain links to other sites. SILO Wireless does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a SILO Wireless logo, even though they are not operated or maintained by SILO Wireless. Although we choose our business partners carefully, SILO Wireless is not responsible for the privacy practices of web sites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.
Changes to this Privacy Policy
SILO Wireless will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.
Questions or Suggestions
If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at: info@silowireless.com.
